Job Description:

A new role has been created for an experienced administrator for this well-established business based in Huthwaite on a permanent basis.

Reporting into the Manager your main duties as Administrator will include:

• Managing and communicating with designated customer accounts and to manage all communication with customers on these accounts
• Liaise with the Director and Managers on an as required basis
• Obtain sales forecasts from customers and to work with the company’s buying function to ensure that orders are placed with suppliers in line with these forecasts and on-going customer demand
• Assist the Director and Managers in administering samples and with day-to-day sales related activities
• Manage all day-to-day communications with designated customer accounts, including but not limited to price increases, delivery queries and any customer complaints and to ensure that all communication to them is delivered in a timely and professional manner
• Build and maintain successful and long-lasting relationships with customers, to understand their needs and to use these relationships to assist in maintaining sales to them through increased volumes of current products and by identifying opportunities for new products
• Review stock levels and orders placed with suppliers for products taken on designated accounts and to work with the company’s buying and stock control function to ensure that stock is available to meet customer lead times at the forecast levels agreed with the customer
• Process any customer enquiries for products, including obtaining quotes and delivery timescales from suppliers and issuing quotations to customers in a timely manner
• Responsible for sending samples to customers on behalf of sales managers and to follow these up with customers as required
• Produce and issue stock reports to customers on behalf of the Sales Director and Sales managers
• Complete all the company’s internal documentation to enable new products to be processed on to the company’s business system
• Assist the Sales Director, and the company with ad-hoc activities as required

This role will offer daily variety, will be busy and have a good mix of dealing with people coupled with administration. The role is fully office based, hours are 9:00am - 5:00pm with 30 minutes for lunch, 25 days holiday plus bank holidays, onsite parking and a salary between £27,000 to £30,000, depending on experience. They are a really friendly team who all work well together within a fantastic office environment.