Job Description:

Facilities Management Technician

London, SW9 6DE

Generous Salary, Plus Benefits
 

Permanent, Full Time (37.5 hours)

We're looking for a practical, hands-on Facilities Management Technician to join our FM team. This is an ideal opportunity for someone who enjoys fixing problems, maintaining buildings to a high standard and taking pride in creating safe, clean and well-presented workspaces for our customers.

This is not a desk-based facilities role. You will report into the FMT Team Leader and spend the majority of your time out in our buildings carrying out inspections, first-fix repairs, hands-on maintenance tasks and compliance checks, while working closely with our Centre Management and FM teams to ensure our customers have the best possible experience.

You'll have a genuine "get it done" attitude, enjoy solving day-to-day building issues, and be comfortable turning your hand to everything from basic repairs and decorating to contractor supervision and health & safety compliance.

What You'll Be Doing

Building Maintenance & Repairs

• Carry out first-fix maintenance and minor repairs across our centres.
• Undertake basic decorating, painting and making-good works.
• Respond to reactive maintenance requests and complete assigned tasks through our CAFM system.
• Keep common areas, external areas and landlord spaces clean, safe and in good decorative order.
• Identify issues before they become larger problems and proactively recommend solutions.
• Assist with waste and recycling management, ensuring waste areas remain organised and compliant.
• Record all completed works and maintain accurate maintenance records.

Contractor Management

• Support Facilities Managers with coordinating maintenance contractors and specialist suppliers.
• Conduct contractor inductions and toolbox talks.
• Monitor contractor performance and ensure works are completed safely and to the required standard.
• Ensure contractors comply with Workspace policies and minimise disruption to customers.

Health, Safety & Compliance

• Carry out daily and weekly building inspections.
• Complete fire safety checks, weekly fire alarm tests and emergency lighting inspections.
• Conduct water hygiene checks including outlet flushing and temperature monitoring.
• Complete inspections of plant rooms, risers, roof spaces and other building service areas.
• Maintain accurate compliance records using our maintenance management systems.
• Escalate any health, safety or compliance concerns promptly.

Customer Service

• Build positive relationships with customers and act as a visible facilities presence within the buildings.
• Work closely with Centre Teams to ensure customers receive a prompt and professional service.
• Support the delivery of a safe, compliant and welcoming environment for all occupiers and visitors.

What We're Looking For

Essential

Previous hands-on maintenance, building services or facilities experience.

Experience carrying out basic repairs and practical maintenance tasks.

Good understanding of health and safety within a building environment.

Strong customer service and communication skills.

Ability to work independently and use your own initiative.

Comfortable using IT systems and mobile devices.

Good attention to detail and organisational skills.

Desirable

Facilities, maintenance, trade or engineering-related qualification.

Experience using CAFM or maintenance management systems.

Understanding of building services including heating, lighting, plumbing, drainage or electrical systems.

Experience coordinating contractors and monitoring works.

Knowledge of fire safety, asbestos awareness or legionella compliance.

This role requires you to be on various sites 5 days a week.

You must be authorised to work in the UK to be considered for this position.