Job Description:

You will help coordinate day-to-day transport movements, ensuring collections and deliveries are arranged efficiently and customers are kept informed. This will involve speaking with hauliers, taking customer orders, maintaining accurate records and responding quickly when schedules change.

No previous transport planning experience is required. Full training and ongoing support will be provided.

Key responsibilities

• Assist with planning and coordinating daily collections and deliveries.
• Receive and accurately record customer orders, confirming quantities, delivery requirements and site instructions.
• Liaise with hauliers to arrange transport and confirm collection and delivery schedules.
• Monitor movements throughout the day, following up on progress and resolving delays with support from the Transport Planner.
• Respond promptly to changes in customer requirements, vehicle availability and site schedules.
• Communicate professionally with customers, suppliers, hauliers and colleagues, keeping everyone informed of changes.
• Maintain accurate transport schedules, spreadsheets, order records and supporting paperwork.
• Help ensure movements are arranged in line with site requirements and company procedures.

What we are looking for

• Excellent organisation skills and close attention to detail.
• A confident, professional telephone manner and clear written communication.
• Good computer skills, including confidence using Microsoft Excel and email.
• The ability to manage several tasks, prioritise work and follow things through.
• A practical approach to solving problems and the ability to react quickly to changes.
• A calm manner when working in a busy environment.
• Reliability, a willingness to learn and the confidence to ask questions.
• The ability to work closely with others while taking responsibility for allocated tasks.

Previous experience in customer service, admin projects, administration or logistics would be useful, but is not essential. We are looking for someone with the right attitude and a genuine interest in learning the role and growing within the business.

What we offer

• Full training in transport planning and our business systems.
• Day-to-day support from an experienced Transport Planner.
• The opportunity to develop your skills and take on greater responsibility as the business grows.
• A varied role within an established, growing business.

Salary

£27,000 per annum

Pension

Upon completion of a probationary period, Pension Scheme with 5% employer contribution.

Benefits

Upon completion of a probationary period.

A Group Life Assurance Scheme at the rate of 4 x basic gross annual salary (subject to acceptance by the insurer at annual renewal).

A Group Health Scheme.

Holidays 25 days per annum (excluding bank holidays). 

Hours 9am to 5pm (Monday to Friday) with an unpaid lunch break of 60 minutes.

Bonus The group operates a discretionary bonus structure which is discussed annually.