Job Description:

• £14.50ph
• 2 – 3-month cover, possibly longer
• Must be comfortable working independently, including working alone in the office on occasions
• Based in Chesterfield, Derbyshire.
• 36.5 hours (excluding lunch breaks), normally between 8.00am – 4.00pm Monday to Thursday, 8.00am – 3:00pm Friday.

Overview

• To assist in the marketing of the schemes to members and new recruits.
• To accurately maintain the CMS database and provide data on membership and claims
• To answer any queries or complaints received.  
• Ensuring files are accepted and transmitted electronically. 
• To work as part of a team to provide a professional service to members.

Administration Support

• To provide administration support to representatives and Council, when required.
• To devise and maintain office systems to deal efficiently with the organisation and storage of paperwork, documents and computer-based information.
• To make boardroom bookings and arrange caterers as and when required.
• To assist administratively with photocopying, filing and scanning.

General Responsibilities

• To answer calls into the office ensuring standards are met at all times.
• To deal with and prioritise emails, incoming and outgoing post, complaints and messages.
• To carry out research and problem solving when required.
• To check accuracy of the Database
• To work as part of a team to provide a professional service to members.
• To carry out any other duties commensurate with the purpose and grading of the post, that may, from time to time, be determined.