Job Description:

Temporary Sales Administrator - S13

📌 Job Summary

We are seeking a proactive and highly organised Aftermarket Administrator to support the efficient running of the aftermarket administration function. Working closely with the Aftermarket Team Leader and Service Engineers, you will play a key role in delivering excellent customer service while identifying opportunities to support business growth. The company you are supporting are a manufacturing/ supplier business for indsutrial equipment.

🛠️ Key Responsibilities

• Collaborate with the Team Leader to plan and prioritise workloads
• Coordinate day-to-day activities for Service Engineers
• Process contract servicing, breakdowns, and spare parts orders, including invoicing
• Prepare and issue quotations for parts and labour
• Maintain and update internal systems (Access database, CRM, labour spreadsheets, Visual, BigChange)
• Manage van stock, sales orders, and replenishment processes
• Prepare and distribute new and renewal service contract quotations
• Proactively follow up on lapsed or expiring contracts to drive retention
• Handle inbound and outbound customer communications
• Schedule planned maintenance and urgent service visits using internal systems
• Send pre-visit confirmations and ensure engineers are fully informed

✅ Skills & Experience

• Previous experience in a similar administration role (ideally within field service support)
• Strong communication and interpersonal skills
• Excellent organisational and time management ability
• High attention to detail and accuracy
• Ability to work in a fast-paced environment and meet deadlines
• Flexible and adaptable approach
• Capable of working independently and collaboratively
• Strong relationship-building skills with customers and colleagues
• Proficiency in Microsoft Office and CRM systems

📞 Apply / Contact

For more information or to apply, please contact:
Antonia Hancock
📞 (phone number removed)

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